Our team is incredible. It is like a wonderful soup, full of talented, passionate individuals with different flavors and perspectives. We all share some notes, there’s a common thread among us, but there is also a real richness and depth to this group. I have been craving a way to connect you all more deeply with the entire team that brings Elizabeth Suzann to life - the people whose hands cut and sew your clothing, the ones that answer your questions, the ones that tell our story and cultivate this thriving digital community.
Our "Meet the Team" series will highlight the ES squad, one member at a time. We’ll give you a glimpse into the personalities and minds here and also paint a more detailed picture of how we do what we do. It is my hope that, through this feature, you’ll find a deeper connection with the makers of the clothing you love and also learn something new about how we operate through the unique lens of our crew.
Next up in our "Meet the Team” series is Natalie, a member of our Fulfillment Team. She makes sure your orders are trimmed, pressed, packed, and tagged beautifully and that thoughtful handwritten notes get sent out with each package. She is hyper-focused, incredibly kind, and naturally has the vision to understand and appreciate every element of what we do here at ES.
Can you describe your role at Elizabeth Suzann?
I am on the Fulfillment Team here at Elizabeth Suzann! After each garment is sewn, it moves to our department. From there, we wash each garment so that every piece is preshrunk for our customers. After each garment is washed, it gets pressed and any loose threads are trimmed. This is also when we do our quality control checks. After that, each garment is folded, put in its bags, and matched to its invoices to be boxed up and sent out to the eagerly awaiting customers!
Why did you choose this role and what about your job do you enjoy the most or find the most fulfilling?
I truly enjoy being a part of the ES team! I love getting to see the finished products and knowing that they are going to customers who care so much about this company. I truly believe that the support we have from our customers, as well as the support we have from each other, is unmatched! It is always so fulfilling to hear customer testimonials and to see their beautiful photos.
What draws you to clothing? Is there something in particular that drew you to clothing at Elizabeth Suzann?
Clothing is so special and unique. What you wear can speak to others without you even saying a word. I cannot think of anything else that can do that. I was originally drawn to the simplistic beauty of the clothing at Elizabeth Suzann. Every garment is so thoroughly thought out from how functional it is to how it will lay on the body to how it will make a woman feel. Liz truly cares about every detail and it is reflected in these special garments. Wearing Elizabeth Suzann makes me feel safe, beautiful, confident, and ready to take on whatever life brings. No other clothing has made me feel this way before.
What does your typical day look like? Do you have any routines or rituals you find important?
I typically start my day by waking up a little earlier than necessary so that I can take things slow and not have to rush. During the school year, my day to day can be very different. Typically, I always start the days off at Elizabeth Suzann and then head to classes and to work on projects. I always like to end my night by taking some time to relax and snuggle my sweet cat, Penelope. I don't currently have any routines or rituals, but I would love to start doing yoga on a regular basis to balance out my busy schedule and give me some time to calm my mind and body.
When do you feel most successful or proud of your work?
I feel the most successful and proud of my work when I know that it is something I truly believe in. When it comes to my job at Elizabeth Suzann, I feel so proud of my work because I believe in every aspect of this company. These garments enrich and empower the lives of so many women. I leave work every day feeling so proud and thankful that I get to be a part of that in some way.
What do you struggle with the most in your work, and how do you combat/overcome it?
I think the thing that I struggle with most, whether I am working on a personal project or on school work, is that I tend to be too hard on myself. Evaluating and critiquing your work is absolutely essential for success and growth, but there is a difference between doing so in a way that betters your work and in a way that is detrimental to it. I always have to remind myself to evaluate what I do in a way that fosters growth rather than hinders it.
What is one thing you want others to know about your work here, or Elizabeth Suzann in general?
I want everyone to know just how amazing not only the company and its values are, but also how amazing the people behind it are. Every member of this team believes in the company and does whatever they can to help each other without hesitation. I am thankful to be part of a company that cares so much about its customers and its team. I'm always excited to come to work every day - it feels like home and where I belong.
Is there anything most people get wrong about your job, or is there something that might surprise customers to learn about your job?
Some of the things I really enjoy about my job are likely the things that most people either forgot about or overlook such as attaching string and pins to the tags that are put on each garment, stamping and folding the boxes that the garments are shipped in, and writing thank you notes to every customer. These things may seem like small details to some, but they are vital to the experience that customers have when they open their packages.
You are extremely focused while working; not to mention, you are a full-time student. How do you generally prioritize your days? Do you have any tricks to stay focused throughout the day?
Because I am so busy, I have found it best to write down everything that needs to get done that day. I like being able to check things off as I finish them and to see my progress throughout the day. I always try to focus on the task I have in front of me and to really take one task at a time so that I don't get overwhelmed. I've also found that it helps to take small breaks throughout the day to clear my mind and to get re-energized for the things ahead.
You are originally from Georgia, but came to Nashville for school and now have plans to stay. What about Nashville draws you in?
I love that Nashville is so full of so many different types of creatives! From designers to artists to musicians, there is such a thriving community of creative minds in Nashville, and it is not only inspiring to see but also to be apart of. That said, I feel like there is always something fun happening around town - whether it's a new art exhibit, fashion show, or concert - and it is amazing to see how supportive the community is of the arts.
You are about to finish your Fashion Merchandising degree. How did you fall into this? What about this field do you love? Do you have any advice for someone who is interested in pursuing this degree? Is there anything about this field that scares you? How do you plan to push through that?
I like to think that I fell into picking a degree in Fashion Merchandising pretty naturally. Towards the end of my junior year in high school, everyone had decided what they wanted to study, and I was kind of worried because I didn't want the "typical job." I have always been creative and knew that I loved fashion, so fashion school seemed like the most natural choice. Once I realized that doing something with fashion could actually be a career, I knew immediately that Fashion Merchandising was what I wanted to do.
What I love about Fashion Merchandising is that I get to be creative and to do things that excite me - things that I'm passionate about. Being in a field where I'm surrounded by so many creative minds inspires and motivates me daily, and I think that is so special.
For anyone that is also interested in pursuing this degree, I would absolutely say to go for it. Do what makes you happy and what you love to do! No, it's not always easy and people will try to tell you that you can't do it, but I guarantee that if you're passionate about what you do and put your mind to it, you can absolutely do anything you want.
Being in a creative field can be scary at times. Not everyone in the industry is nice and things can be difficult, but I feel like I'm really starting to find my place, and I am more confident than ever before. Being a part of a company where I get to see the products from start to finish excites me and gives me so much joy! I truly don't feel scared anymore. Instead, I feel so fulfilled and know that I am right where I'm supposed to be, and I couldn't be more grateful.
There is something about college that feels so stepwise. You move from one semester to the next. You move from one internship or one test to the next. Is it oftentimes hard to pause and appreciate what you’ve accomplished? Do you appreciate this structure and expectation or wish it were different?
I definitely feel like it can be hard at times to take a second to realize how far I've come. When I'm in the middle of the chaos of classes, I tend to feel overwhelmed and frustrated, but, when I look at where I started and where I am now, I know that I am growing and that motivates me to push on.
One thing that I really appreciate about being in a fine arts program is that there tends to be a bit more creative freedom in projects. I never feel like I am getting caught in too much structure because I tend to have more freedom from my professors to interpret my work to fit my style. Yes, some things are more structured and can be difficult at times, but I appreciate the freedoms that I do get with my work because it keeps my creativity flowing.
Do you have a style icon or a favorite fashion designer? If you had the opportunity to sit down for coffee with him or her, what is one thing you would have to ask?
Without a doubt, my style icon is my grandmother. She was always someone who loved fashion. In fact, she owned her own store for quite some time! She never left the house without being put together from head to toe and was always such a strong, confident, hardworking woman. She inspires me every day, and I truly believe that if she could see me today, she would be so proud. She believed in me from the time I was a little girl. I remember one day, when I was very young, I was sitting down drawing a picture, and she looked over at me and told me that she knew that I would do something artistic or creative one day. That has always stuck with me. She saw something within me at such a young age, and it wasn't until I got into this creative field that I realized she was right. If I could sit with her over coffee one more time, I'd have to ask her what it was that she saw in me that day.
You and your boyfriend love going out for cocktails! Do you have an all-time favorite drink you could share the recipe for? Where in Nashville would you recommend going for a classic cocktail? Or if you're feeling more adventurous and want to try something new?
I have recently found a new fondness for gin, so I have recently tried out a few new drinks! One of my favorite recipes is a botanical gin with tonic and lemon juice, garnished with a cucumber slice and sprig of mint or basil.
For a classic cocktail in Nashville, I would recommend a nice rooftop bar and lounge. I've tried several and found that it tends to be a great spot if you want to stick to something traditional. If you're feeling a little more adventurous, however, I would definitely recommend Urban Cowboy Public House over in East Nashville. They have such unique drinks and an art to making their cocktails. They surely do not disappoint.
Last but not least, what is your favorite ES garment and why?
My favorite ES garment would have to be the Clyde Jumpsuit in Midweight Linen! I love that I can just throw it on and go and still feel so beautiful and confident. It is so comfortable and the deep pockets are perfect for holding all of the essentials - especially snacks!
Follow along with Natalie on Instagram.
Note: Some items in this blog post were a part of a past collection and may no longer be available.
See all of our other Meet the Team features here.